FAQs

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FAQs

Frequently Asked Questions

  • Our Physiotherapists help to restore movement and function when someone is affected by injury, illness or disability. We help those experiencing general aches & pains, sporting injuries, long-term medical conditions and recovery from surgery. We provide our 3-step process Assessment-Analysis-Action (Link to the Physio services page) to determine the root cause of your symptoms so we can implement the most effective plan to get you better!
  • We recommend Sports massage to those who aren’t necessarily limited by their symptoms, but would like to continue performing their current hobbies or activities, as our Sports Therapists won’t provide an injury assessment but will provide hands-on soft tissue massage techniques aimed at providing some short term benefits to support recovery and reduce risk of injury moving forward. Fantastic for those who exercise heavily, or are keeping a long term issue at bay. (Link to Sports therapy page)
  • See our Pricing Page which will give you a breakdown of our fees for our Physiotherapy and Sports Massage Appointments, as well as our Classes.
  • To enquire about any of our packages please book a discovery call to provide you with the most accurate costings (ACL Rehab & Performance, Knee Joint Replacement Rehab, Hip Joint Replacement Rehab).
  • When attending for a Physiotherapy appointment please bring or dress in comfortable, loose clothing, ideally shorts and t-shirt, where we can easily expose relevant body areas relating to your symptoms.
  • If you are a sportsperson we ask you to bring your trainers (if applicable) so that you are prepared to perform tests or exercises using our gym equipment in correct footwear.
  • Here’s a Google Maps Pin to our location (Please note the postcode alone is not accurate).
  • Address: Worcester Physiotherapy Clinic within Blueprint Training, Unite 14c Weir Lane, Lowerwick, Worcester, WR2 4AY
  • We’re located within Blueprint Training Gym on the Lowerwick trading estate, opposite Howdens on Weir Lane. There are a limited number of parking spaces in front of the building, as well as street parking. We do also have authorised access to the Car park of Lowerwick swimming pool (Just make sure you input your registration details on entering the Gym).
  • Our appointments are longer than the average to ensure we have sufficient time to assess you in detail and provide the best possible care without rushing anything.
  • All of our Physiotherapy and Sports Massage appointments are 45 minutes, whilst our classes are all 1 hour long.
  • For any of our other services, or to book a longer appointment please contact us directly.

  • We can take cash or card at the time of your appointment

  • We are registered with a number of Private Healthcare Providers such as:
    • AXA
    • Aviva
    • Vitality
    • WPA
    • Bupa
  • We are also HCPC registered meaning you may be able to claim back your Physiotherapy fees through other workplace healthcare schemes.
  • This is very much dependant on factors that we find in your assessment, such as the duration of your symptoms, the severity of the injury, your age and health, and what you want to get back to doing.
  • Our aim is simply to help you achieve your goals, and we will talk you through the steps to recovery which may give you some guidance on expected appointments (see link to Blog on Stages of Recovery), but this is completely different in everyone.
  • We will be entirely transparent from the beginning and you will leave your first appointment with reassurance, clarity and realistic expectations!
  • Yes, you absolutely can choose your therapist.
  • If you’ve been recommended one therapist in particular then don’t hesitate to let us know on booking.
  • Please also feel free to state if you would prefer to book a female or male therapist as we’ll be glad to accommodate this where possible.
  • The Gym has a male, female and an accessible toilet.
  • The Gym also has male and female changing rooms.
  • Our clinic is accessible to those with mobility impairments. We have a lift to take you to the first floor waiting room.
  • Please don’t hesitate to inform us in advance should you require support on arrival as we will gladly accommodate this.

As a small, independent clinic, we kindly ask for your understanding and cooperation with our cancellation policy.

  • Same-day cancellations or missed appointments will be charged in full.
  • Cancellations made the day before your appointment will incur a 50% charge.

Late cancellations make it difficult to fill the slot to others at short notice, and it is unsustainable for us to absorb the cost. We appreciate your support in helping us continue to provide high-quality care to all our clients.

Thank you for your consideration.